RETURN AND REFUND POLICY
Trendora Mood Return Policy
We want you to be 100% satisfied with your purchase. If not, here’s our return policy:
1. Withdrawal Period
You have 14 days after receiving your item to request a return, no questions asked.
2. Return Conditions
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Items must be unused, in perfect condition, and in their original packaging
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Return shipping costs are your responsibility
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You must contact us first at contact@trendoramood.com with your order number
3. Non-Refundable Items
We do not accept returns for:
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Used or damaged items
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Personalized items
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Sale or promotional items
4. Refund Process
Once we receive and inspect the item, we’ll issue a refund to your original payment method within 7 business days.
